ClickPOS has been servicing the telecom retail industry since 1994. Our clients include Telstra Licenced Shops, Vodafone, Optus and business dealers providing complex telco requirement for their clients.

ClickPOS is used primarily for creating invoices by selling combinations of handsets, with imei numbers, plans with contract details, assigning all details to a customer. When each sale is complete ClickPOS extracts the remuneration offered by service provider ready for reconciliation. It includes tailored reports such by sales rep, handset, plan total with Gross Profit details. See screenshots below.


   User friendly sale options
   Tariff plan matrix & templates
   Carrier, plan & serialised IMEI tracking/reporting
   
Carrier revenue calculated on each transaction
   
Carrier revenue reconciliation
   
Device repairs / returns & loan phone tracking
   
Performance reports by sales rep, store and franchise stores


Telstra Specific



We support hundreds of Telstra Licenced Shops, TBTCs, and the Dealer channel

Our service includes, Telstra specific features including Point of Sale, sale screen for accessory and handset & plan, Customer details and extended reporting
Upkeep and maintenance of all Telstra services and remuneration so all products are always up to date and ready
Integration to crucial partners such as Telstra fulfillment, Brightstar, that instantly updates handset orders including imei details, price and delivery details automatically into ClickPOS.
Integration to Accounting systems such as Xero, MYOB
Integration to partners such as ATG, CommTrak
Integration to EPAY, freeing desk space by selling Epay vouchers directly from ClickPOS
Integration to Accessory suppliers via our Supplier Alliance to Force and CMI accessories.
Integration to Major banks EFTPOS terminal avoiding entry to
Import of Remuneration sheet for instant reconciliation of your revenue with exception reporting.
Partnering with TLA and constant communication to Telstra in various teams.
and many other functions




Vodafone Select dealer channel




Since 1999 ClickPOS has been supplying Vodafone dealerships including Australia and New Zealand partners
Includes Vodafone Select and VBCs 

Fully tailored Sales of accessory Plan and Handset details, calculating expected remuneration on each sale.
Our team maintains and upkeeps all Vodafone Handsets, Plans and expected remuneration so you are free to do your business rather than maintaining the extended list.
Portal to accept Cellnet product orders
Epay integration to Vodafone recharge.
EFTPOS and many other Tools




OPTUS Business Centres



ClickPOS is now servicing Optus business centres to upkeep all facets of sales and invoicing for the Optus dealers. 
Our web interface will allow your admin as well as sales staff to access the ClickPOS portal for entering sales and check performance details.

System includes Tariff Plan section to maintain your own Handset, Plan & Remuneration structure however we look forward to maintaining this section as we do for others in the near future.
Report on Sales staff performance, Account customer details, Expected revenue reconciliation.

ClickPOS is fully hosted system so all you need is internet to access your system. Avoids expensive servers and mundane jobs such as backups and upgrades. We take care of all that. 
   



Sample Telecom specific screenshots

The sale screen for selling services, accessories and adding customer information


View Large picture

The Phone Sale tab. Designed to sell handsets & plans





 Telecommunications Industry Features  
   Point of Sale
Save time and avoid typing errors, by using a barcode scanner. Ca    ptures Customer details, Handset type, contract plan, carrier, contract number, mobile number, and user defined requests such as Insurance, finance and so on. All relevant details displayed on customers receipt. Once a handset is sold, system automatically captures all relevant revenue from carrier, reps commission. All you have to do is reconcile the revenue.
 
 width="45"  Stock Control
Caters for serialised and imei and sim tracking. The phone addition screen is designed specially for cellular shops. All stock entry uses the barcode scanner to capture imei/esn/sim numbers.
 
   Phone Repairs
Keeps full track of repairs, notifying each stage of repair and costing. You can even view faulty phones by handset type, and by particular imei number. Allows DOA’s and ELF swaps automatically. Produce a receipt copy for customer and the repair centre. In-built Loan Phone tracking allows control of loan phones for each repair.
 
   Plan Templates
Build unlimited Carriers, plans, phones, price for each combination and assign revenue from carrier, such as Commission, Rebate, Bonus’ including reps commission. Revenue reconciliation is a simple process of confirming the expected amount from carrier is correct, even easier if your carrier supplies you with a soft copy (eg CSV format) of remittance.

 
   SMS Your Customers
Inbuilt sms feature sends a user defined sms to all clients that are due to come off contract. You can specify days before they are due to expire. This feature alone will keep customers coming back to you.
We can even set up the system so each night management receive automatic sms specifying number of connections for each store.
 
   Reports
Dozens of tailored phone reports are included in the system, such as Phones sold on particular plan, by carrier, by plan, by sales representative. Revenue and outstanding reports. Even customers coming off contract, so you can contact them for a re-sign.

Targets - Employee/Store
Specify Targets for Employees and stores, on Gross Profit, and quantity of plan sales.
 

Xero Accounting Integration
Integrates Sales, Purchases, Account customers, Suppliers, Staff timesheet, expected carrier revenue details, grouped by revenue type.
 
   MYOB Accounting Integration
Integrates Sales, Purchases, Account customers, expected carrier revenue details, grouped by revenue type
 
 
Telstra Specific
Optional services include;
    Telco Alliance : Maintenance of Tariff plan structure, handset plan, carrier revenue details, Brightstar VSO integration
    Supplier alliance : Displaying product catalogue from Brightstar, Force accessories, CMI accessories. This features is a free service which avoids manual entry of new products on the market.
    API integration :  Popular customer relations management such as ATG, CommTrak, Paradise.
 
 

Telstra video
Activation import, item sale, Eftpos, Docket

CEC  counter
Siebel QR Code

SMS feature
Telstra conference